Refund policy

Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with its original tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at babyblooms2025@gmail.com. Please note that returns will need to be sent to the following address:

4620 US Highway 377 S Unit 2B PMB 1007

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return question at babyblooms2025@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Personalized Items — Final Sale

Personalized items (custom or made-to-order items, or items customized with your design) are not eligible for return or refund. All sales of personalized items are final.

Exceptions / Non-Returnable Items

In addition to personalized items, certain other types of items cannot be returned, such as perishable goods (like food, flowers, or plants) and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.

Unfortunately, we cannot accept returns on sale items or gift cards.

If you have questions about whether your specific item qualifies for a return, please get in touch.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund as well.

If more than 15 business days have passed since we approved your return and you still haven't received your refund, please contact us at babyblooms2025@gmail.com.